Privacy Policy

Privacy Policy

Learn how GTU STEM Program collects, uses, stores, and protects your personal information across the website, portal, and program activities.

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Your Privacy Matters

Clear, transparent, and responsible data handling

GTU STEM Program is committed to protecting your personal information and using it responsibly for educational, administrative, and program-related purposes.

www.stemprogram.gtu.ac.in Last Updated: April 2026

The GTU STEM Program is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our online learning platform, and participate in our educational programs and activities.

Note for Users Under 16: If you are under 16 years old, please talk to your parents or guardians and make sure they agree with how you are sharing your information on our platform.

Quick Summary

What this policy covers

What We Collect

Information you provide directly and technical usage data collected automatically.

How We Use It

To manage accounts, deliver courses, communicate, improve services, and ensure security.

When We Share

Only in limited cases such as service support, academic coordination, or legal compliance.

How We Protect

Using security controls, restricted access, encryption, backups, and monitoring practices.

Information Collection

What information we collect

Directly Shared Information

Details you provide to us

  • Name and contact information such as email address, phone number, and postal address
  • Educational background and qualifications
  • Date of birth and gender, where appropriate
  • Student ID or registration number
  • Course enrollment information and academic performance
  • Payment information for course fees or materials
  • Communications, feedback, forms, surveys, and discussion inputs
Automatically Collected Information

Technical and usage data

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on the platform
  • Referral source and clicked links
  • Cookies and similar tracking technologies
Use of Information

How we use your information

Information is used only for legitimate educational, operational, communication, security, and compliance purposes.

Enrollment & Accounts Create and manage student accounts, access rights, and platform features.
Course Administration Support course delivery, academic progress tracking, and performance assessment.
Communication Send important updates, course materials, alerts, and responses to inquiries.
Certification Issue certificates and academic credentials after successful completion.
Payments Process course fees and manage related financial transactions.
Improvement & Research Improve content, user experience, usage insights, and program evaluation.
Information Sharing

When information may be shared

We are committed to maintaining your privacy and do not sell your personal information to third parties. However, information may be shared in limited situations necessary to operate the program and comply with applicable requirements.

Service Providers
Trusted providers such as hosting, payment, email, and related service support partners.
Academic Partners
Enrollment or participation information with partner institutions or faculty involved in the program.
Legal Requirements
Where required by law, court order, or government authority.
Aggregated Data
Anonymized and aggregate data for research, statistical analysis, and program evaluation.

All third-party service providers are expected to keep information confidential and secure.

Data Protection

How we protect your information

  • SSL/TLS encryption for data transmission
  • Secure authentication mechanisms
  • Regular security audits and vulnerability checks
  • Restricted access by authorized personnel only
  • Backup and disaster recovery procedures

While we strive to protect personal information, no method of internet transmission or storage is completely secure, and absolute security cannot be guaranteed.

Data Retention

How long we keep your information

  • Student records: duration of enrollment plus a minimum of seven years
  • Academic credentials and certificates: maintained indefinitely for verification
  • Financial transaction records: retained for seven years for audit purposes
  • Deletion requests may be considered subject to legal and administrative requirements
Your Rights

Privacy rights available to you

  • Right to access your personal information
  • Right to request correction of inaccurate or incomplete information
  • Right to request deletion, subject to retention requirements
  • Right to withdraw consent for certain processing activities
  • Right to request a copy of your data in portable form
Cookies & Tracking

How cookies help the platform work

Our website uses cookies and similar technologies to improve user experience, maintain sessions, and understand platform usage.

  • Essential cookies for functionality and security
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember settings
Third-Party Services

External websites and services

Our website may contain links to external websites or services not operated by us. This Privacy Policy does not apply to those external platforms, and we encourage users to review their privacy practices separately.

Policy Updates

How changes to this policy are handled

We may update this Privacy Policy from time to time to reflect changes in practices, technology, legal requirements, or other operational needs. Continued use of the platform after updates means acceptance of the revised policy.

Contact Information

Privacy-related contact details

If you have questions about this Privacy Policy, privacy practices, or would like to exercise your privacy rights, please contact the GTU STEM Program using the details below.

GTU STEM Program Gujarat Technological University Email: privacy@stemprogram.gtu.ac.in Website: www.stemprogram.gtu.ac.in Data Protection Officer: dataprotection@gtu.ac.in